GoApps is specialists in developing digital solutions and applications for government institutions. We have 10 years of experience developing web solutions for government that provide total asset management solution. Thus, creating better customer engagement and experiences.
We carry out our corporate purpose, to be reasonably profitable to ensure continuous growth. Providing skilled resources in term of customer support to our ever expanding portfolio and customer database and to perform our services with Integrity, Excellence and Quality.
Portfolio
Our experience in designing and developing web applications means that we can offer our clients competitive and technical advantages when developing asset management solution, including services and integrations.
G-Serv
Helpdesk Ticketing Solution
G-Mobile
Mobile Inspection
G-Live
Live Asset Management
G-Asset
Asset Management System
G-Store
Store Management System
G-Exec
Asset Executive Report
G-Pro
Project Management
Services
Website design and development.
Web Base Application Development
Modern web development strategies match the personalization of web design with the compliance and responsive standards for fast, clean code. At GoApps, our web developers utilize today's latest, greatest technological tools including CSS, HTML5, jQuery and modern responsive design principles.
Mobile Application Development
Responsive designs, tested for optimal performance on mobile, tablets and desktops.
Information Systems and Technology Consultancy
Focuses on advising organizations on how best to use information technology (IT) in achieving our business objectives.
System Integration
To improve productivity and quality of the operations and to speed up information flows and reduce operational costs for the organization.
Computers and Communication Hardware & Software
A process in which two or more computers or devices transfer data, instructions and information. Communications system involve cables and wires, contain all types of computers and computing devices.
Technical Support & Maintenance
To resolve IT issues and maintain functionality related to a specific product or service.
Our Clients
Government agencies & corporation bodies.
Akademi Seni Budaya dan Warisan Kebangsaan (ASWARA)
Angkatan Tentera Malaysia (ATM)
GIATMARA Sdn. Bhd.
Institut Penyelidikan dan Kemajuan Pertanian Malaysia (MARDI)
Institut Sukan Negara (ISN)
Institut Penyelidikan Kelamatan Jalan Raya Malaysia (MIROS)
Lembaga Penduduk dan Pembangunan Keluarga Negara (LPPKN)
Lembaga Kemajuan Ikan Malaysia (LKIM)
Lembaga Kemajuan Tanah Persekutuan (FELDA)
Lembaga Getah Malaysia (LGM)
Lembaga Pertubuhan Peladang (LPP)
Lembaga Perindustrian Kayu Malaysia (MTIB)
Lembaga Tabung Angkatan Tentera (LTAT)
Perbadanan Tabung Pendidikan Tinggi Nasional (PTPTN)
Perbadanan Tabung Pembangunan Kemahiran (PTPK)
Perbadanan Industri Kecil dan Sederhana (SMECORP)
Perbadanan Kemajuan Kraftangan Malaysia (KRAF)
Perbadanan Sisa Pepejal dan Pembersihan Awam (SWCorp)
Pertubuhan Keselamatan Sosial (PERKESO)
Pihak Berkuasa Kemajuan Pekebun Kecil Perusahaan Getah (RISDA)
Suruhanjaya Syarikat Malaysia (SSM)
Suruhanjaya Koperasi Malaysia (SKM)
Suruhanjaya Perkhidmatan Air Negara (SPAN)
Majlis Agama WP Kuala Lumpur (MAIWP)
Majlis Amanah Rakyat (MARA)
Majlis Sukan Negara (MSN)
Yayasan Pelajaran MARA (YPM)
Lembaga Kemajuan Johor Tenggara (KEJORA)
Lembaga Pelabuhan Johor (LPJ)
Majlis Bandaraya Shah Alam (MBSA)
Majlis Bandaraya Petaling Jaya (MBPJ)
Majlis Perbandaran Subang Jaya (MPSJ)
Lembaga Koko Malaysia (LKM)
Universiti Teknologi MARA (UiTM)
Majlis Daerah Sabak Bernam (MDSB)
Majlis Agama Islam Selangor (MAIS)
Majlis Peperiksaan Malaysia (MPM)
Lembaga Pemasaran Pertanian Persekutuan (FAMA)
Lembaga Lebuhraya Malaysia (LLM)/a>
Lembaga Pelabuhan Klang (LPK)
Perbadanan Aset Keretapi (RAC)
Maktab Koperasi Malaysia (MKM)
Majlis Bandaraya Pulau Pinang (MBPP)
Lembaga Kemajuan Wilayah Pulau Pinang (PERDA)
Suruhanjaya Pelabuhan Pulau Pinang (SPPP)
Perbadanan Perpustakaan Awam Pulau Pinang (PPLC)
Majlis Bandaraya Alor Setar (MBAS)
Majlis Perbandaran Sungai Petani (LPHSK)
Perbadanan Kemajuan Negeri Kedah (PKNK)
Lembaga Pembangunan Langkawi (LADA)
Lembaga Kemajuan Pertanian Muda (MADA)
Lembaga Kemajuan Wilayah Kedah (KEDA)
Lembaga Zakat Negeri Kedah (JZNK)
Majlis Agama Islam Kedah (MAIK)
Lembaga Air Perak (LAP)
Pihak Berkuasa Tempatan Negeri Perak (16 PBT)
Lembaga Kemajuan Pertanian Kemubu (KADA)
Lembaga Kemajuan Kelantan Selatan (KESEDAR)
Yayasan Kelantan Darul Naim (YAKIN)
Majlis Perbandaran Bentong (MPB)
Majlis Daerah Maran (MDM)
Majlis Ugama Islam dan Adat Resam Melayu Pahang (MUIP)
Lembaga Pelabuhan Kuantan (LPKtn)
Perbadanan Kemajuan Negeri Pahang (PKNP)
Yayasan Pahang (YP)
Pejabat Setiausaha Kerajaan Negeri Pahang (SUKPHG)
Majlis Perbandaran Port Dickson (MPPD)
Agensi Kelayakan Malaysia (MQA)
Pejabat Setiausaha Kerajaan Negeri Sembilan (SUKNS)
Perbadanan Memajukan Iktisad Negeri Terengganu (PMINT)
Lembaga Kemajuan Terengganu Tengah (KETENGAH)
Majlis Perbandaran Dungun (MPD)
Majlis Perbandaran Kemaman (MPK)
Perbadanan Muzium Melaka (PERZIM)
Lembaga Kemajuan Tanah Negeri Sabah (SLDB)
Universiti Malaya (UM)
Lembaga Lada Malaysia (MPB)
Majlis Bandaraya Seberang Perai (MBSP)
Dewan Bandaraya Kuala Lumpur (DBKL)
Perbadanan Kemajuan Filem Nasional Malaysia (FINAS)
Tentera Darat Malaysia (TDM)
GOAPPS TECHNOLOGY SDN. BHD. is a Private Limited Company incorporated on the 10th October 2019. We have the expertise and experience to put together ICT solutions to match most requirements put forward by our customers.
We strive to provide the best services available through proper understanding of the client's requirements in making the best use of ICT across the organization.
Office Address No.2-1-02, D'Vida Ofiice, Jalan Bazar U8/101, Bukit Jelutong, 40150 Shah Alam, Selangor Darul Ehsan
Call Us + 603-78314677 + 017 5282705/017 5282506 + 603-78324677
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Helpdesk
go-Serv puts you in the driving seat when it comes to resolving IT support incidents. Whether you are looking to reduce the number of phone calls and emails being received by your help desk or give users the ability to raise calls themselves, go-Serv is the IT help desk software that does it all, and so much more.
Self - Service Portal
Empower Your End Users
The self-service portal feature within ServiceDesk Plus has been designed to give user's their own support portal that they can use whenever they need to create or check the status of a support ticket. By giving users this functionality you reduce the amount of calls they need to make and also allow them to see the status of their calls so they do not need to chase your help desk staff. Technical outage notices can also be announced on the self-service portal for all to see
Reduce Service Desk Burden, Boost IT Productivity
Showcase your IT service catalog in the self-service portal and allow users to easily pick and choose required services.
Deflect tickets away from the IT help desk by enabling users to submit and track tickets using the online self-service portal.
Keep end users updated on ticket progress and approvals through automated notifications and allow them to communicate with IT technicians from within the self-service portal.
Enable end users to solve simple and repetitive incidents on their own by accessing relevant solutions in the knowledge base.
Reduce walk-ins, calls, and duplicate tickets by making company-wide or user-specific announcements of outages and planned maintenance.
Customize the self-service portal experience by specifying role-based access. permissions for end users on knowledge base articles, ticket templates, service catalog items, and announcements.
IT Knowledge Base
Respond to and resolve tickets faster
A well populated knowledge base is great for imparting information with users on problems they can solve for themselves. You can build the knowledge base to your exact requirements and also use it to share resolution instructions between technicians.
Quicker Solutions for End Users, Higher Productivity for IT Technicians
Create knowledge rich articles to provide solutions, workarounds, and FAQs.
Include rich text, images, and attachments to the knowledge base content.
Ensure the quality of knowledge base content with a streamlined approval mechanism.
Organize knowledge articles under configurable topics to let end users and technicians easily browse and access.
Provide advanced keyword search capability and the solutions auto suggest feature to enable end users and technicians to quickly pull out relevant knowledge articles.
SLA Management
Solve Tickets. On Time. Every Time.
By incorporating SLAs into your IT support service you give users the best assurance that their call is going to be resolved within a set time. ServiceDesk Plus allows you to define your SLAs and will notify you when an SLA has been violated.
Ensure Timely Resolutions, Stop SLA Violations
Create site-specific SLAs to ensure better service across all your operational sites.
Configure separate SLAs for incidents and service requests.
Configure response time SLAs and appropriate escalations to ensure faster response to end users.
Ensure automatic assignment of SLAs to incidents based on inbound ticket parameters like priority, impact, urgency, department, requester, service category, VIP user, etc.
Pause SLA timers when awaiting end-user responses to prevent unnecessary escalations and violations.
Choose to set service level targets irrespective of business hours, holidays, or weekends for high priority and high impact incidents.
Mobile
Mobile inspection.
Self - Service Portal
Empower Your End Users
The self-service portal feature within ServiceDesk Plus has been designed to give user's their own support portal that they can use whenever they need to create or check the status of a support ticket. By giving users this functionality you reduce the amount of calls they need to make and also allow them to see the status of their calls so they do not need to chase your help desk staff. Technical outage notices can also be announced on the self-service portal for all to see
Reduce Service Desk Burden, Boost IT Productivity
Showcase your IT service catalog in the self-service portal and allow users to easily pick and choose required services.
Deflect tickets away from the IT help desk by enabling users to submit and track tickets using the online self-service portal.
Keep end users updated on ticket progress and approvals through automated notifications and allow them to communicate with IT technicians from within the self-service portal.
Enable end users to solve simple and repetitive incidents on their own by accessing relevant solutions in the knowledge base.
Reduce walk-ins, calls, and duplicate tickets by making company-wide or user-specific announcements of outages and planned maintenance.
Customize the self-service portal experience by specifying role-based access. permissions for end users on knowledge base articles, ticket templates, service catalog items, and announcements.
Live Asset
Live asset management system.
SISTEM PENGURUSAN ASET HIDUP (G-LIVE)
Sistem G-LIVE - Ia merangkumi kaedah pengurusan aset hidup Ikan (TPI), pengurusan aset hidup Haiwan (TPH) dan pengurusan aset hidup Tumbuhan (TPI) merangkumi kaedah pengurusan seperti yang termaktub di dalam Pekeliling Perbendaharaan (PPP) terkini.
Modul dan Sub Modul Sistem G-Live
Modul dan Sub Modul Sistem G-Live Ikan
Modul penerimaan ikan
Modul pendaftaran ikan
Modul penggunaan dan penjagaan ikan
Modul pemeriksaan ikan
Modul pindahan ikan
Modul pelupusan induk ikan
Modul kehilangan dan hapus kira ikan
Modul dan Sub Modul Sistem G-Live Haiwan
Modul penerimaan haiwan
Modul pendaftaran haiwan
Modul penggunaan dan penjagaan haiwan
Modul pemeriksaan haiwan
Modul pindahan haiwan
Modul kehilangan dan hapus kira haiwan
Modul dan Sub Modul Sistem G-Live Tumbuhan
Modul penerimaan tumbuhan
Modul pendaftaran tumbuhan
Modul pengendalian dan penggunaan tumbuhan
Modul pemeriksaan tumbuhan
Modul pindahan tumbuhan
Modul pelupusan tumbuhan
Modul kehilangan dan hapus kira tumbuhan
Asset
Total asset management solutions.
SISTEM PENGURUSAN ASET ALIH (G-Asset)
Sistem G-Asset - Ia merangkumi kaedah pengurusan aset alih Harta Modal (H) dan Aset Bernilai Rendah (R) merangkumi kaedah pengurusan aset alih dan mematuhi keperluan Tatacara Pengurusan Aset (TPA) seperti yang termaktub di dalam Pekeliling Perbendaharaan (PPP) terkini.
Modul dan Sub Modul Sistem G-Asset
Modul Dashboard G-Asset
Statistik Aset
Susut Niali Tahunan
Usia Mengikut Kumpulan
Statistik Pegangan Aset
Laman Kerja
Modul Penerimaan Aset (KEW.PA-1 & KEW.PA-2)
Daftar Penerimaan
Senarai Penerimaan
Senarai Penolakan
Senarai Pemeriksan
Laporan Penerimaan
Modul Pendaftaran Aset (KEW.PA-3 & KEW.PA-4)
Senarai Daftar Aset
Kemaskini Daftar Aset
Senarai Rekod
Daftar Aset
Daftar Aksesori
Modul Pengesahan Daftar Aset
Menunggu Pengesahan
Telah Disahkan
Modul Carian Aset
Carian Aset
Carian Mengikut Jabatan/Bahagian
Carian Pantas
Carian Mengikut Lokasi
Carian Komponen
Modul Penempatan Aset (KEW.PA-7)
Kemaskini Penempatan
Carian Penempatan
Modul Pergerakan Aset (KEW.PA-9)
Permohonan Pergerakan
Kelulusan Pergerakan
Senarai Pengeluaran
Pemulangan
Pengesahan Pemulangan
Senarai Aset Dipinjam
Arkib Pergerakan
Kumpulan Gunasama
Modul Pindahan Aset (KEW.PA-17)
Daftar Task Pindahan
Kelulusan Pindahan
Terimaan Pindahan
Modul Penyenggaraan Aset (KEW.PA-10, KEW.PA-14 & KEW.PA-15)
Senggara Aset
Kelulusan Senggara Aset
Senarai KEW.PA-14
Modul Pemeriksaan Aset (KEW.PA-11 & KEW.PA-13)
Pemeriksaan Tahunan
Senarai Diperiksa
Modul Pelupusan Aset (KEW.PA-20 - KEW.PA-23)
Daftar Pelupusan
Pengesahan Pelupusan
Senarai Aset Lupus
Modul Kehilangan dan Hapuskira Aset (KEW.PA-33 - KEW.PA-37)
Daftar Kehilangan dan Hapuskira
Pengesahan Kehilangan
Senarai Hapuskira
Modul Laporan Aset
KEW.PA-5
KEW.PA-6
KEW.PA-8
Penyenggaraan Aset
Pemeriksan Aset
Pindahan Aset
Pelupusan Aset
Kehilangan dan Hapuskira Aset
Modul Laporan Susut Nilai
Kalkulator Susut Nilai
Susut Nilai Aset
Modul Rujukan Kod
Klasifikasi Kod Aset
Modul Rekod Pembekal
Senarai Pembekal
Store
Store Management System
SISTEM PENGURUSAN STOR (G-Store)
Sistem G-Store - Ia merangkumi kaedah pengurusan stor dan item stok mengikut Tatacara Pengurusan Stor (TPS) seperti yang termaktub di dalam Pekeliling Perbendaharaan (PPP) terkini.
Modul dan Sub Modul Sistem G-Store
Modul Dashboard G-Store
Pengurusan Stor
Modul Stor Admin
Daftar Stor
Lantik Pegawai Stor
Kod Lokasi Penyimpanan
Terimaan Dari Pembekal
Rekod Penerimaan (KEW.PS-1)
Rekod Penolakan (KEW.PS-2)
Modul Bekalan dan Kawalan (KEW.PS-3, KEW.PS-3A, KEW.PS-4, KEW.PS-6)
Senarai Permohonan
Pengesahan Penerimaan
Senarai Kad
Permohonan Stok - Stor (KEW.PS-7)
Kawalan Stok
Kod Barang Standard
Paras Menokok
LPJr Pusingan (KEW.PS-14)
Modul Penyimpanan Stok
Senarai Lokasi Stok
Pengesahan Simpanan
Pengesahan Pengeluaran
Pengeluaran Terus
Modul Pembungkusan Stok (KEW.PA-9)
Pembungkusan
Modul Pemulangan Stok
Daftar Pemulangan
Laporan Pemulangan
Modul Verifikasi Stor (KEW.PA-10 - KEW.PS-13)
Verifikasi Stor
Senarai Diperiksa
Modul Pelupusan Stok
Daftar Pelupusan
Modul Pelarasan Stok
Permohonan Pelarasan
Modul Hapus Kira
Daftar Kehilangan dan Hapus Kira
Laporan Hapus Kira
Executive
Asset Executive Report.
MODUL LAPORAN EKSEKUTIF (G-Exec)
Modul G-Exec - Ia merangkumi Laporan eksekutif mematuhi keperluan format laporan JKPAK seperti di dalam Pekeliling Perbendaharaan (PPP) terkini.
Modul dan Sub Modul G-Exec
Modul Dashboard Pengurusan Aset
Statistik Pengurusan Aset
Modul Laporan JKPAK
Kedudukan Aset Semasa
Pemeriksaan Aset
Penyenggaraan Aset
Pindahan Aset
Pelupusan Aset
Kehilangan dan Hapus Kira
Susut Nilai Bulanan
Susut Nilai Tahunan
Modul Laporan Penerimaan
Penerimaan Aset
Pegangan Aset
KEW.PA-5
KEW.PA-6
Modul Laporan Penyenggaraan
Senggaraan Bulanan
Senggaraan Tahunan
Modul Laporan Pemeriksaan Aset
Pemeriksaan Tahunan
KEW.PA-13
Modul Laporan Pindahan Aset
Pindahan Bulanan
Pindahan Tahunan
Modul Laporan Pelupusan Aset
Pelupusan Bulanan
Pelupusan Tahunan
Modul Laporan Kehilangan dan Hapus Kira
Kehilangan dan Hapus Kira Bulanan
Kehilangan dan Hapus Kira Tahunan
Modul Laporan Susut Nilai
Penyata Susut Nilai - Akruan
Laporan Susut Nilai Bulanan
Penyata Jualan Bulanan
Penyata Hapus Kira Bulanan
Penyata Perolehan Bulanan
Penyata Pindahan Bulanan
Modul Dashboard Pengurusan Stor
Statistik Pengurusan Stor
Modul Laporan JKPAK
Kedudukan Semasa Stok
Verifikasi Stor
Pelupusan Stok
Hapus Kira Stok
Modul Laporan Perolehan
Perolehan Keseluruhan Stor
Perolehan Stor (Suku Tahun)
Perbandingan Perolehan
Kedudukan Perolehan Stok
Modul Laporan Prestasi Stor
LPJr Pusingan
Modul Laporan Pengeluaran Stok
Pengeluaran Kepada Stor
Pengeluaran Kepada Pengguna
Pengeluaran Stok Tertinggi